January 2022

• Ichor analyzed the company’s prior year DEI report to understand how it landed externally via media outlets, social media, and local sources to frame the current year’s findings. 
• We produced stakeholder maps in markets where the client experienced challenges with local outreach and large presence markets so the company would know where to focus its external efforts for maximum positive impact in the current year’s report.  
• Our team provided clarity points and recommendations for a “walking deck road show” to solidify buy-in from the company’s C-suite and internal equity task force. 

February 2022

• We conducted a pre-mortem risk assessment of the client’s upcoming DEI report, including use of inclusive language, progress on prior year aspirations (e.g., hiring goals), DEI standards, and internal culture shift. Our team analyzed the company’s self-ID process, level of transparency, and user-friendly appearance of data.    
• Ichor executed B2B and B2C peer benchmarking to better understand where the company stood among its peers. 
• We spearheaded internal employee engagement for the client, including both reactive risk mitigation and proactive engagement strategies – recommendations included employee dialogues, engaging unions, and amplifying employee voices at all levels in communications on DEI.  
• To bolster internal alignment, we also recommended recurring employee pulse surveys paired with unconscious and conscious bias training to combat internal criticism around DEI efforts and increase employees’ understanding of the program’s importance. 

March 2022

• Ichor improved the client’s external wire frame by making the website more user friendly and integrating inclusive language best practices with consideration to the global sociopolitical landscape. 
• We provided internal stakeholder socialization recommendations with a focus on activating engagement in local markets where they previously experienced criticism. As a result, the client published open letters from employees who shifted their understanding of the company’s efforts (for example, progress made towards carbon emissions) to foster an even wider understanding of the company’s efforts domestically and internationally.