What we offer

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Real perspectives. Real insights. Real results.

What’s the best way to make sure your enterprise succeeds? Make sure that a win for your business is a win for your community too.

 When you really need to know what’s happening on the ground, assess nuanced perspectives, match the challenge to the strategy, or discover a way forward: we’re here to help.

 
 
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Community Intelligence & Action


LOCAL MARKET RESEARCH AND ANALYSIS

Whether you’re looking to launch a new initiative, expand into a new market, or simply want to learn more about where you’re doing business, we can help. Our research gives you an in-depth picture of the political, socioeconomic, and industry landscape, and reveals key issues and pain points for cities, neighborhoods, and other local communities.


INFLUENCER MAPPING

From activists, officials, policy experts, and journalists—to the others you haven’t yet identified—our deep community networks help you discover and rank major influencers among your key stakeholders. Armed with this intel, you’ll have a clear picture of where you are – and how you might progress.


GRASSROOTS DIALOGUES AND ORGANIZING

We’re experts at engaging with and listening to communities. Whether you’re talking with community residents or influential leaders, we help you understand the challenges, needs, and goals of every interaction. Hoping to activate influencers on your behalf? We’ve got you covered there, too.


STRATEGY, POLICY, AND PROGRAM DEVELOPMENT

From research to mapping, to dialogues and other outreach, our thorough, thoughtful, and experienced analysis helps you formulate policy proposals and develop partnerships and programs that are as great for your business as they are for the communities you’re working with.


 

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case study

Preparing an Industry Leader for Future Growth

Conducting local market evaluations to analyze the risks and opportunities associated with building a new headquarters and relocating employees and operations to a fast-growing city.

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case study

Positioning a Global Payment Technology Company’s Social Impact Subsidiary for Success

Helping a tech company engage influencers in local communities to ensure its approach to inclusive growth was properly aligned with the unique needs and challenges of U.S. cities.

 

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Crisis Prevention & Management


RISK MITIGATION

When you’re looking to start a new project or initiative, our deep analysis of your strategy and approach can help reveal potential challenges, and offer recommendations for alleviating them – or overcoming them altogether.


CORPORATE SOCIAL RESPONSIBILITY (CSR) STRATEGY

We’re here to help you build or reshape meaningful and authentic CSR, Environmental, Social and Governance (ESG), or Sustainability and Citizenship programs. At the end of the day, these strategies will reflect your values and make a true impact on your external – and internal – communities.


STRATEGIC COMMUNICATIONS & THOUGHT LEADERSHIP

We offer strategic support when you need it most. We provide a full range of communications services to help position a response to specific issues and initiatives, or leading up to, during, and after a crisis event.


Rapid Response & Operational Recommendations

When you need to respond quickly to an impactful event, our communications expertise and strategic guidance – grounded in our unique research capacities – can help you navigate these challenges. 


 

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case study

Overcoming an Activist-Led Pressure Campaign

Helping a major U.S. health retailer respond to false accusations and misinformation spread by a known activist and community coalition.

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case study

Defending Against a Hostile Takeover

Creating a community-focused narrative and engagement strategy that helped protect a large global manufacturer from a peer’s contentious takeover attempt.


 

 

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Diversity, Equity, & Inclusion


POLICIES & PRACTICES AUDIT

We review and update company-wide DEI policies and practices so you can be confident in the effectiveness of your employee trainings, and day-to-day operations, hiring, and compensation.


TALENT RECRUITMENT & RETENTION

When it comes to talent recruitment and retention – especially if you are looking to recruit and retain a diverse, inclusive talent pool – the more you know, the better you can act and plan. We can help you assess your current programs and develop new ones as needed.


EMPLOYEE & COMMUNITY ENGAGEMENT

If you are looking to build and strengthen your relationships with employees or a diverse set of community influencers, we can serve as a liaison and advisor so you can engage with your communities – whomever they may be.


 
 

 

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Research & Analytics


BESPOKE POLICY & ISSUE RESEARCH

From policies to communities, social issues to cultural trends, we make sure you’re informed – and stay that way. Our research is always tailored to you, so that the information we provide is relevant and important.


ANALYTICS

We use GIS/mapping technology to find meaningful patterns in public and industry data, so that you can stay informed about where you’re doing business. Whether you’re launching a new initiative or expanding a current enterprise, we can give you the insight you need to make smart, strategic decisions.


ISSUE MONITORING

In the age of the 24-hour news cycle, life moves fast. Our extensive corporate and political campaign experience provides ongoing monitoring of contentious or continuously evolving situations. So you’re not just informed—you’re also armed with operations, engagement, and communications strategies that are always reflective of real-time issues.


 
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case study

Providing Local Market Research for Large Tech Company

Empowering a large tech client to understand the landscape of dozens of markets across the country and enabling effective collaboration with city governments and local communities.

 
 

The sectors we serve


Different sectors, different communities, one goal: Mutual progress.

We work across multiple business sectors, tailoring our services to meet the specific challenges our clients face. Our work is built on trust, and we take the integrity of our partnerships and collaborations seriously. That’s why we only work with one client per industry at a given time so there is never a conflict of interest.

Our experience spans a wide range of industries — here are just a few of our areas of expertise.

 

 

Ready to collaborate?

Let’s talk about how genuine community engagement can unlock powerful business opportunities.

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